Rental Guidelines

The following terms and conditions apply to all baby equipment rentals.

MINIMUM ORDERS AND CHARGES
A RM50 (Ringgit Malaysia:Fifty) minimum rental per order and a minimum one week’s (seven nights) rental per item applies to all rental orders. Additional day charges apply for the eighth through thirteenth nights’ rentals. Monthly rentals are also available at packaged rates.

In addition, there is a small delivery charge per total order.For additional charges that may be incurred, please read this document in its entirety.

DELIVERY TO HOTELS
Having your items ready for use when you arrive at your vacation destination starts when you place your rental order. Complete and accurate information helps ensure that your delivery arrives on time. Providing incorrect or incomplete information could result in your equipment not being delivered on time.

Delivery prior to your arrival is usually between the standard check-out time and the standard check-in time (please confirm these details with your respective hotels. In the event I am advised by the hotel that the rented items are unable to be located, or I arrive at the rental home / condo and are unable to locate the items rented, I understand it is my responsibility to contact BBR immediately to ascertain the placement location.

I understand I will not receive a refund for unclaimed or unused reserved items. I understand the items rented must be returned by 10 a.m. on the check-out date stated on the rental order form. It is possible to make special arrangements for pick-up and delivery outside the times listed above. I understand that such arrangements must be made in advance and are subject to availability.

I understand that in the event rented items are damaged ( fabric tear, broken buckle ect )or not returned, my deposit depending on the severity of the damage will be forfieted. I understand that in the event items I rented required excessive cleaning and sanitizing such as (smoke, mildew, vomit, etc.) I will be charged RM 25 per item.

DELIVERY TO PRIVATE RESIDENCES
The same conditions of delivery and rental apply as in HOTELS, except, there are no specific delivery or pick-up times, which would be dictated by guest check-in and check-out times. Deliveries and pick ups to and from private residences are scheduled at a time agreed between Babybarnitems and you.

DELIVERY TO AIRPORTS
Some airport car rental agencies accept car seat deliveries from outside vendors at the customer’s request.
Babybarnitems makes car seat deliveries to airport car rental agencies if the car rental agency will accept  such delivery, which is at the sole discretion of the agency. We can deliver and pick up at the airport however a delivery charge applies. Please call us to find out more.

OTHER IMPORTANT INFORMATION
Rental items pictured on the website are for illustrative purposes only. The actual item delivered will have all the features noted at the minimum, but might be a different color or design than pictured. If specific kinds or types of items are required, it is my responsibility to relay this information at the time I place my rental order. BBR does not promise that it can fulfill special item requests, although we will make reasonable efforts to do so.

To secure this reservation I will need to make a booking payment to BBR two business days prior to delivery. I understand that I must allow a minimum of two business days prior to delivery to cancel my order.

For the security and privacy of its customers, Babybarnitems does not store customer information, nor sell its customer information to any person or business.

Rentals must be booked a minimum of 48 hours in advance. Rentals booked less than 48 hours in advance will incur an additional RM25 VIP delivery fee, if such short-notice delivery can be provided.

I agree that any and all damages to the equipment will be reported to BBR, immediately. BBR agrees to replace damaged equipment with the same or similar items as soon as practically possible.

BBR reserves the right to refuse rental to any person or delivery to any location at its sole discretion.

DISCLAIMER
I agree and understand that:

BBR is not responsible for injuries caused by misuse of equipment (including car seats and injuries caused by car accidents) or equipment assembled or disassembled by the renter or portable equipment that requires folding and unfolding by renter. Please watch your children carefully and become familiar with the equipment you have rented.

Furthermore, it is my responsibility to contact BBR immediately if the equipment is broken or becomes otherwise unsuitable for use. Replacement equipment will be provided, if available. If equipment is not available, a refund of a percentage of that portion of the rental will be made. BBR makes all attempts to deliver requested products. However, should products become unavailable due to situations beyond our control, a similar product may be substituted. If no substitution is available, I am entitled to compensation of no more than full refund of rental price.

Please click here for your rental enquiries, or call us at +60123850474.

BBR is committed to providing you a hassle free stay & holiday in Malaysia.
If our items are not good enough for our children, it’s not going to be good enough for your babies/children.